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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA
April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: PPM: From Efficiency To Alignment by SearchCIO.com
November 18, 2009 - (Free Research) Following project and portfolio management methodologies can help you keep a handle on costs and pursue the projects with the greatest value to the business. Here's how.
(EBOOK) VIEW ABSTRACT | GO TO

E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation
November 18, 2009 - (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology by SDL Tridion
June 01, 2009 - (Free Research) This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating a Business-ready Infrastructure with HP and VMware by HP, Intel, & VMware
August 05, 2009 - (Free Research) HP and VMware help you change the economics of IT by creating a business-ready infrastructure based on three pillars: standardize, optimize, and automate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Proven Strategies to Succeed in Reverse Logistics by TAKE Supply Chain
November 16, 2009 - (Free Research) In this webcast you'll learn about the seven best practice strategies that your company needs to transform your reverse logistics into a value-added process. You will also gain a fresh perspective on developing the practices and methods needed to recapture value from returned items, protecting your brand’s integrity, and more!
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Implementing Best Practices: The Dell Management Console and ITIL by Dell, Inc. and Intel
March 01, 2009 - (Free Research) This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What You Don't Know Will Cost You by Sybase, Inc.
August 03, 2009 - (Free Research) Rising trading volumes, complex assets and inaccurate assessments of risk by multiple financial partners all contributed to the recent global meltdown. Does your business rely on up-to-the-minute, accurate data? Can you get the insights you need quickly?
(BROCHURE) VIEW ABSTRACT | GO TO

Videoconferencing Best Practices: Leveraging The Value of a Total Solution by TANDBERG
November 12, 2009 - (Free Research) As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment by FICO
February 01, 2009 - (Free Research) Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize Your SAP Applications and Maximize Your Return on Investment by CDC Global Services - Catalyst
November 12, 2009 - (Free Research) Companies do not always know what technologies or processes exist that can help them achieve their desired improvements. Read this paper to learn how Catalyst Logistics Assessment for SAP, makes it easy and affordable to identify specific areas where they can improve.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

To Green or Not to Green. That is the Question. by Symantec Corporation
October 15, 2009 - (Free Research) View this webcast to learn how green IT is successfully being implemented in enterprises today and to gain understanding of green IT from cost, compliance, investment, and customer perspectives.
(WEBCAST) GO TO WEBCAST

Microsoft Online Services Business Value by Microsoft
June 01, 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Starting Points for Effective Project and Portfolio Management by Hewlett-Packard Company
August 2008 - (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Risk through Requirements-driven Quality Management: An End-to-end Approach by Hewlett-Packard Company
December 2008 - (Free Research) This white paper explains a structured way to manage requirements and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Complexity Spurs Growth in Performance Validation Market by Hewlett-Packard Company
March 2009 - (Free Research) SOA, governance and application development are paramount to the growing application performance validation market. Read this white paper and learn how performance validation solutions evolved from application load testing to currently include enterprise load testing and application performance lifecycle management.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Texas Petrochemicals Automatically Prints Work Order Attachments from Oracle eAM by STR Software
May 2009 - (Free Research) As an STR Software customer since 2004, Texas Petrochemicals was excited about the opportunity to leverage its existing AventX investment and automate another manual process - the printing of work order database attachments from Oracle E-Business Suite. This case study has the details.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge
November 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Lifecycle Management (BPLM) Enabled SAP Implementation by Atos Origin
November 2009 - (Free Research) In this paper a 20 year veteran in the chemical manufacturing sector provides Best Practices for BPLM enabled SAP implementations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom
November 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
(EGUIDE) VIEW ABSTRACT | GO TO

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software
March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Practical and Flexible IT Service Management for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ROI Calculators: Requirements-Driven Quality by IBM
November 2009 - (Free Research) Check out these three ROI calculators for estimates on your return on investment using one or more IBM solutions.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Operational efficiency — how to save big with BMC Software by BMC Software, Inc
November 2009 - (Free Research) As the business demands more from your tight IT budget, it's helpful to know that you can actually fund the IT improvements your business needs from savings generated by improvements in operational efficiency. Read a short overview of how BMC Solutions drive operational efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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