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BridgeTrak Version 8.0 - Help Desk Ticket tracking by ScriptLogic Corporation April 10, 2009 - (Free Research) If you are looking to improve the efficiency of your help desk, BridgeTrak Suite offers comprehensive trouble ticket tracking that is intuitive, customizable and scalable to meet the needs of your business. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

JIRA 3.13 -- Bug and Issue Tracking Software Trial Demo by Atlassian April 13, 2009 - (Free Research) JIRA lets you prioritize, assign, track, report and audit your issues, whatever they may be -- from software bugs and help-desk tickets to project tasks and change requests. More than just an issue tracker, JIRA is an extensible platform that you can customize to match to your business processes. Try JIRA free for 30 days now. (DEMO) GO TO DEMO

Value-driven product management: Six keys to product success by IBM January 01, 2009 - (Free Research) This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Becoming Value-driven: Focusing on What Matters Most by IBM August 20, 2008 - (Free Research) This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Becoming Lean and Agile with Automated Data Collection (ADC) and Real-Time Technologies by Intermec March 04, 2009 - (Free Research) This white paper shows that companies who have committed to lean and agile processes and supported them with real-time data collection systems are producing more goods, in more configurations, with fewer errors and less labor than ever before. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: How CA Clarity Project and Portfolio Management On Demand Delivers Value: Building the Business Case by CA April 03, 2009 - (Free Research) CIOs and their IT staffs are facing an increasing number of challenges when it comes tomanaging and delivering projects. IT should always keep itscustomers informed and demonstrate the benefits of everything it does, and using aPPM solution like CA Clarity PPM™ On Demand allows the IT staff to do that. (IT BRIEFING) VIEW ABSTRACT | GO TO

Must Read: New Issue of Intel Premier IT Magazine by Intel Corporation June 30, 2009 - (Free Research) A special edition focused on PCs presents bottom line best practices for deploying, maintaining, managing, mobilizing, refreshing, and securing your client fleet. Read now. (EZINE) GO TO

How Self-Service Scheduling Drives Business for Appointment-Based Operations by TimeTrade Systems May 18, 2009 - (Free Research) This white paper will show how a new generation of Web-based, on-demand, Software-as-a-Service (SaaS) solutions is helping organizations of all sizes overcome the new macro-trends that are making it increasingly difficult for service-based businesses to run at optimal efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM April 01, 2009 - (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Profitability Perspective: How Automated Reporting Drives Better Decisions by SAP America Inc June 2009 - (Free Research) Driving sustainable growth requires profitability-focused planning and performance management. This special study highlights some key survey findings, which collectively show that profitability reporting is increasing in importance and the use of technology and more sophisticated costing and reporting solutions is high on the agendas of many... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Genius Project4Domino (GP4D) by Genius Inside June 2009 - (Free Research) 2008 Lotus Award Winner, Genius Project4Domino is a web and IBM Lotus Domino based project management solution that fulfils all crucial project management needs: planning, document management, team collaboration, resource management, project, budget and cost tracking and reporting. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Two Faces of Risk by SAP America Inc June 2009 - (Free Research) Traditional approaches to risk management emphasize mitigation, focusing on the readily apparent risks facing a company in the areas of security, privacy, credit, regulatory, technology, fraud and more. These threats are, of course, important and must be addressed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten steps to better requirements management by IBM October 2008 - (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven steps to achieving better requirements engineering in your organization by IBM March 2009 - (Free Research) Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun's Open Source SOA - Less Risk and Cost, More Flexibility by Sun Microsystems, Inc. April 2009 - (Free Research) With a growing portfolio of existing applications, IT departments have been asked to shoulder the burden of increasing infrastructure costs while being required to reduce risk and increase the flexibility of their IT infrastructure. Watch this video to see how Sun Microsystem's open source SOA can help your company achieve these goals. (VIDEO) GO TO

Accelerated Process Development and Execution in Large IP Service and Network Migration Programs by Alcatel-Lucent March 2009 - (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for and Taking the PMP Certification Exam by Global Knowledge December 2008 - (Free Research) Attend this webcast with Gloria Brown and learn how to prepare for and take the PMP Certification Exam. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

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