Customer Relationship Management (CRM) | Customer Experience Management (CEM) | Customer Interaction Management | Technology ROI Tools | Business Intelligence Solutions | Web Content Management and Publishing | Customer Data Integration | Business Process Outsourcing | Customer Service (General) | Web Servers

Search Results		1 - 25 of 135 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Maximizing Website Return on Investment: The Crucial Role of High-Quality Search by Google Search Appliance March 16, 2010 - (Free Research) At a time when customers are conscious of new expenditures, organizations are looking to deploy solutions that provide substantive and fast ROI. Read this white paper to learn how Google search solutions provide organizations with a simple way to increase revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Understanding the Business Case for Software-as-a-Service Solutions for Web Content Management by Clickability, Inc. January 01, 2009 - (Free Research) Worldwide economic issues are forcing companies of all sizes to reconsider strategies, tactics, and budgets. How can companies innovate while still operating with fiscal responsibility? For a growing number of companies, the software-as-a-service model for web content management (WCM) is the answer.  Read this paper to find out more about SaaS WCM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Return on Investment through B2B Outsourcing by Crossgate February 18, 2010 - (Free Research) In the past, companies relied on software, developers, and consultants to adapt internal technology to fit their business. By outsourcing B2B to integrate suppliers and operations, companies can reduce ongoing infrastructure costs, reduce the amount of staff required to perform daily tasks, and most importantly, create organizational agility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server by Limelight Networks, Inc. October 01, 2009 - (Free Research) This study provides a framework for evaluating the potential financial impact of investing in a media streaming platform. By reviewing the calculations and assumptions used in Forrester's multi-company analysis, readers can better understand and communicate a business case for increasing their investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight January 15, 2010 - (Free Research) Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Search: Improve Insight and Decisions by Unifying Information by Attivio, Inc. February 24, 2010 - (Free Research) This paper explores the legacy technologies that influenced the development of both the new generation of search engines and the more powerful unified information access platforms. It also explains the benefits this new approach brings in providing active intelligence on demand and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Your Investment in Java Applications by Sun Microsystems, Inc. October 01, 2009 - (Free Research) In this paper, we explore Sun's Java for Business offering: what it provides; the flexible options available for developers and businesses; how enterprises are using Java for Business today; and guidance on how to get started. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infor CRM Epiphany for Insurance by Infor CRM July 01, 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. (BROCHURE) VIEW ABSTRACT | GO TO

Infor CRM Epiphany For Consumer Products by Infor CRM July 01, 2009 - (Free Research) Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability. (BROCHURE) VIEW ABSTRACT | GO TO

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM July 22, 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Industry Intelligence: Options Alert: Are You Ready for the Change? by Advent Software, Inc January 03, 2010 - (Free Research) The Options Symbology Initiative (OSI) is an industry-wide overhaul of the existing five-character options symbol to a 21-character symbol. Effective February 12, 2010, all market participants and firms that trade in options must be fully converted to the new symbology. Read this paper to learn how your firm can prepare for this change. (WHITE PAPER) GO TO WHITE PAPER

A Guide to Cost Savings with the Sun GlassFish™ Portfolio by Sun Microsystems, Inc. October 01, 2009 - (Free Research) This white paper describes the Sun GlassFish™ Portfolio - an open platform for rapidly deploying Web applications throughout the enterprise - and explains how its use can help organizations to create cost-effective services solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redefining the Economics of Networking: HP ProCurve Business White Paper by Arrow/HP ProCurve February 01, 2010 - (Free Research) This paper provides an overview of the challenges businesses face today and how IT addresses the explicit need to manage network costs, provide choice and flexibility and reduce complexity. This paper also highlights the difference between proprietary and standards-based networking solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Governance Executive Primer by IPANEMA TECHNOLOGIES February 05, 2010 - (Free Research) Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WhatsUp Gold v14.1 with Plug-ins – Free 30 day Trial! by Ipswitch WhatsUp Gold January 20, 2010 - (Free Research) WhatsUp Gold enables Network Managers with the ability to maintain and troubleshoot the existing network, ensure business critical application availability, resolve user helpdesk tickets and evaluate, test and roll out new applications and services. Download this 30 day free trial! (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc. March 08, 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IDC Whitepaper: ROI of Switched Ethernet Networking Solutions for the Midmarket by Hewlett-Packard Company August 01, 2009 - (Free Research) New generations of network equipment continue to be more reliable than previous generations. Meanwhile, the applications running across the network have become more ubiquitous and more demanding. Underlying this cycle, the network has become much more important to businesses of all sizes — including midmarket firms — and in all industries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold July 06, 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Redefining the Economics of Networking by Hewlett-Packard Company February 02, 2009 - (Free Research) This paper provides an overview of the challenges businesses face today and how IT addresses the explicit need to manage network costs, provide choice and flexibility and reduce complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buyer's Guide for User Provisioning and Role Management by Oracle Corporation February 2010 - (Free Research) Download this informative whitepaper to learn how to leverage identity administration and role governance solutions to automate user administration for maximizing and accelerating return-on-investment while enforcing unregimented, cost-effective compliance and control across your entire IT infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Guide to Threat Management by Information Security Magazine March 2010 - (Free Research) Your organizations are under attack from organized groups that are after the lifeblood of your company. This essential guide from Information Security Magazine will identify those attack vectors and tell you how to best secure your critical digital assets. (EGUIDE) VIEW ABSTRACT | GO TO

Aperture VISTA and the CMDB: An Enterprise Best Practices Approach by Aperture - An Emerson Network Brand February 2010 - (Free Research) The last few years have seen significant interest and effort in integrating the many tools large enterprises use to manage their IT infrastructure and applications. Central to this integration effort is the concept of a Configuration Management Database (CMDB). Read this whitepaper to learn a best practices approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc August 2008 - (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm. (WHITE PAPER) GO TO WHITE PAPER

The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution June 2009 - (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 135 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.