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ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
A Closer Look at SaaS Purchasing Behaviors and Attitudes by Citrix Online - GotoMyPC
July 2008 - (Free Research) The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of…
Datex Professional Services: Let Our Team of Experts Work for You by Datex Corporation.
July 2008 - (Free Research) Professional Services are critical when implementing new technology in your facility. From the initial consultation to training and follow up services, Datex Corporation offers all the service and support our customers need.
Project Risk - Why are 50% of IT projects still failing by CA.
April 2008 - (Free Research) This podcast addresses issues such as project failure rates and wasted investments as well as highlight best practices for guidance on implementing successful project management initiatives at your organization.
Business Agility in a World of Brick and Mortar by CMiC.
July 2008 - (Free Research) Being agile in business means having the ability to react quickly to a constantly changing landscape of customer demands, financial climates, competitors, and technologies.
Contact Center Consolidation by CosmoCom Inc
July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.
IDC on Top 10 Strategic Banking Initiatives by Actuate Corporation.
July 2008 - (Free Research) The power of the CIO is increasing, as is the CIO’s ability to command more of the IT budget for enterprise wide initiatives. This paper details some key initiatives for banks as they determine how to allocate their current and future IT budgets.
Consulting Methodologies -- IT Infrastructure by Info-Tech Research
July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan.
Aligning IT and Business with Demand Management (On-Demand Webinar) by SERENA Software, Inc
June 2008 - (Free Research) Join us and learn about Demand Management (DM), a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these.
Serena Mariner On Demand 2008 by SERENA Software, Inc
March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc.
P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise.
Agile Software Lifecycle Management on Demand by Rally Software Development Corp.
From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper.
Primavera ProSight: Propose and Control Project and Investment Portfolios by Primavera Systems Inc.
Primavera ProSight is a portfolio management solution that helps you make better, more strategically aligned investment decisions. It captures enterprise data and facilitates best practices to help you increase employee productivity, reduce initiative failures, and generate a healthier bottom-line.
Mastering the Iteration: The Heartbeat of Agile Development by Rally Software Development Corp.
August 2008 - (Free Research) This white paper is an excerpt from the book “Scaling Software Agility: Best Practices for Large Enterprises”, and describes the basic iteration pattern and the activities that a team engages in to create tested, value-delivered code in a short time box.
Enterprise Engineer Transmittals Demo by McLaren Software
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January 2008 - (Free Research) Enterprise Engineer (EE) Transmittals provides best practice functionality for the controlled distribution of documents to internal and external parties. EE Transmittals facilitates controlled collaboration and aids in the review/approval process, allowing you to track distributed documents and consolidate feedback.
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