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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.
September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
2010 E-discovery Best Practices from Real-World Cases by Clearwell Systems
October 15, 2009 - (Free Research) This paper details several best practices derived from real-world cases and explains how Clearwell customers have met their e-discovery challenges and achieved a significant return on investment (ROI) -- often within a single case.
ITIL® v3: What It Is and Why You Should Care by Global Knowledge
October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software
March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company
April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.
Four Starting Points for Effective Project and Portfolio Management by Hewlett-Packard Company
August 2008 - (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
Reduce the Pain of ERP Upgrades with Better Planning by SAP America Inc
June 2007 - (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
A New Mandate for IT by SAP America Inc
April 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.
System i (IBM iSeries) Management Best Practices -- an Executive Overview by Vision Solutions
January 2007 - (Free Research) System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information.
McAfee Buyer's Guide to Data Protection by McAfee, Inc.
July 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.
Optimising Your VMware Environment by GlassHouse Technologies (UK) Ltd.
June 2009 - (Free Research) If you either have a current stake in virtualisation as a technology and a strategy, or you are thinking of deploying virtualisation as a platform for your x86 systems, then read this whitepaper to learn vital information about the components of a well-managed virtual environment and how to incorporate them into your virtual environment.
Ten Ways Hackers Breach Security by Global Knowledge
January 2007 - (Free Research) Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself.
Solution Brief: Top 5 Myths on WAN Optimization by Blue Coat
January 2007 - (Free Research) A misunderstanding of the problem within your network can lead to unneeded and costly IT investments, not to mention downtime, data loss, and resource waste. This paper examines five common WAN misperceptions and how to better address them.
Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft
September 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
Oracle Data Guard with Oracle Database 11g Release 2 by Oracle Corporation
September 2009 - (Free Research) Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.
Complex Deployment Done Right at Morgan Stanley by BMC Software, Inc
November 2009 - (Free Research) Morgan Stanley’s Global Wealth Management Group and their internal Financial Advisors need the very latest information about market changes, the execution of trades and informed analysis to make the best investment decisions. To achieve this, they rely on BMC BladeLogic.
Why Records Management is important by Hewlett-Packard Company
March 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.
What Every IT Manager Should Know About Users' Real Need for BI by Tableau Software
October 2009 - (Free Research) In today’s marketplace, the half-life of BI is typically shorter than the life of the project needed for its implementation. This means that companies are getting a continual negative return on their BI investment.
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