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Executive Dashboards by Actuate Corporation.
May 2008 - (Free Research) This whitepaper analyzes the importance of executive dashboards. The steps to build an executive dashboard are discussed as well as the target audience and types of information that should be presented in the project.
ExtraView Bug Tracker by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
ExtraView Enterprise by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Astea Alliance - Service Lifecycle Management by Astea International Inc.
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
ITIL Version 3 and the IT Service Catalog by newScale
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April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
Agile Software Lifecycle Management on Demand by Rally Software Development Corp.
From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper.
DevTrack - An Integrated Solution For Defect and Project Tracking by TechExcel, Inc.
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March 2006 - (Free Research) DevTrack is the premiere defect and project tracking tool for software development teams, helping to ensure that development projects finish on time and on budget. This paper describes the unique approach and conceptual model that has made DevTrack a clear leader in today's competitive defect tracking market.
ServiceCEO for General Repair and Handyman Service Companies by Insight Direct
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There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.
ServiceCEO for Janitorial and Professional Cleaning Services by Insight Direct
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There is no better software to help you run your Professional Cleaning service. Understanding the specific needs of the Janitorial and Cleaning service industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.
TechExcel DevSuite - Enabling Mature Development Practices by TechExcel, Inc.
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TechExcel DevSuite helps enterprises dramatically transform development processes, increasing both efficiency and overall quality of end products. This strategy helps teams communicate better and reduce cycle times, allowing the right products for the right markets to be developed in the shortest possible time.
DevTrack 6.2 – Enterprise Project and Defect Tracking Software by TechExcel, Inc.
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DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users, teams, and even customers. DevTrack also provides powerful workflow and process automation, robust searching and reporting, and comprehensive point-and-click customization.
Visibility and Control to Monitor and Measure Project Performance by Telelogic, An IBM Company
Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®.
Tactical Management of Agile Development: Achieving Competitive Advantage by Rally Software Development Corp.
August 2008 - (Free Research) This white paper is an invaluable Agile development overview full of techniques, best practices and educational materials. Created specifically for people involved in Software Release Planning, Project Management, and Defining Features.
Mastering the Iteration: The Heartbeat of Agile Development by Rally Software Development Corp.
August 2008 - (Free Research) This white paper is an excerpt from the book “Scaling Software Agility: Best Practices for Large Enterprises”, and describes the basic iteration pattern and the activities that a team engages in to create tested, value-delivered code in a short time box.
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