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ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
Integrating Learning into the Enterprise by SkillSoft Corporation
August 2008 - (Free Research) This document discuss the latest trend in learning and development (L&D), focusing on what it is, how it has come into being and why it is important for organizations today and in the future.
ITIL Version 3 and the IT Service Catalog by newScale
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April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Forrester Reports 321% ROI Through Device-Based Fraud Management by iovation, Inc.
July 2008 - (Free Research) ReputationManager is a real-time fraud management solution and a forensic fraud analysis tool to identify and reduce the impact of online fraud such as chargebacks, stolen credit cards and identity theft, as well as abusive activity and online harassment.
Enterprise Engineer Transmittals Demo by McLaren Software
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January 2008 - (Free Research) Enterprise Engineer (EE) Transmittals provides best practice functionality for the controlled distribution of documents to internal and external parties. EE Transmittals facilitates controlled collaboration and aids in the review/approval process, allowing you to track distributed documents and consolidate feedback.
Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software
April 2008 - (Free Research) Listen to this Webcast to learn how to manage your company’s assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
Using Today's Imaging Technology to Improve Business Process by EMC Corporation.
March 2008 - (Free Research) Sarbanes-Oxley was a driving force behind a rapid increase in Imaging and Workflow Automation (IWA) technologies. This report has an IWA introduction, describes the most common forms of solutions and highlights the benefits they deliver.
Astea Alliance - Service Lifecycle Management by Astea International Inc.
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
Primavera ProSight: Propose and Control Project and Investment Portfolios by Primavera Systems Inc.
Primavera ProSight is a portfolio management solution that helps you make better, more strategically aligned investment decisions. It captures enterprise data and facilitates best practices to help you increase employee productivity, reduce initiative failures, and generate a healthier bottom-line.
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