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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 21, 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP October 28, 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it. (EBOOK) VIEW ABSTRACT | GO TO

The IT Management Software Megavendors by BMC Software, Inc October 27, 2009 - (Free Research) The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. This SWOT Analyst report for Q3 2009 regroups the market contenders by categories for an easier evaluation to enable vendor strategy professionals to substantiate decisions about their partnership and go-to-market strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge November 05, 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Plan Now for Licensing Windows 7 by Dell, Inc. July 22, 2009 - (Free Research) This Forrester Research paper will show you how analyzing your options for upgrading to Windows 7 can save you down the road. One of the first steps IT managers should take is to determine their firm's Windows 7 licensing strategy and how it fits into their broader Microsoft relationship. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Measure ROI for Online PC Backup and Recovery by Iron Mountain Digital August 2009 - (Free Research) This White Paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Implement Chargeback in a Virtualized Data Center Using the Resource Consumption Model by VKernel February 2008 - (Free Research) When IT professionals make massive investments in the virtualized data center, financial controls to contain sprawl and maintain control are essential. This white paper shows you how to do so by implementing chargeback. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Implementing BI in ERP Centric Environments by IBM November 2009 - (Free Research) Read this e-book, which is specifically written to address the unique challenges of IT and BI professionals in ERP-centric environments. This set of articles offers best practices and strategic advice for organizations seeking to optimize business intelligence programs. (EBOOK) VIEW ABSTRACT | GO TO

Garnering Executive Support: Building Your Business Plan for Strategic Meetings Management by StarCite March 2009 - (Free Research) In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Database and Server Data Security: Which Technologies are Worth the Investment? by Thales June 2009 - (Free Research) This new Forrester report provides security and risk professionals the information they need to plan investments in the eight most important technologies for securing data stored in databases and on servers. Learn which technologies have the potential to deliver the most value now, and which technologies warrant a "wait and see" perspective. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 2009 - (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel October 2009 - (Free Research) Read this transcript featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel's Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

PODCAST: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel September 2009 - (Free Research) Join this Podcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel September 2009 - (Free Research) Join this Webcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VMware Solutions for Small and Midsize Businesses: The Most Cost-Effective Way to Enable Always On IT by Dell and VMware May 2009 - (Free Research) Check out this solution brief to discover how VMware equips SMBs with technology solutions that allow them to cost effectively optimize the use of their existing IT assets and resources as well as protect the systems, data, and applications that run the business, ensuring Always On IT. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Virtualization with the HP StorageWorks by Hewlett-Packard Company September 2009 - (Free Research) The most powerful application of virtualization today is at the storage system level. With the HP StorageWorks Enterprise Virtual Array and HP StorageWorks SAN Virtualization Services platform, organizations can take advantage of the many benefits of virtualization with a solution designed specifically for open systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Auto Club Group - AAA Attains Executive-level Visibility into Critical Application Performance by Compuware Corporation July 2009 - (Free Research) How AAA improved operational efficiency by automating performance-monitoring efforts and provided executive-level dashboards with real-time views of application performance. Also, how AAA established baselines for ongoing performance monitoring and service levels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Minimizing Security-Related Total Cost of Ownership by Lumension February 2009 - (Free Research) This guide explains how security implementations in four major areas can reduce IT TCO dramatically, effectively paying for direct costs of these technologies by reducing the overall bottom line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft April 2008 - (Free Research) Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TransMontaigne, Inc. Propells Its Processing with ReadSoft’s AP Automation Solution inside of SAP by ReadSoft October 2009 - (Free Research) With its new AP automation solution, TransMontaigne redefined its accounts payable parameters, ultimately expanding its potential for growth and success. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Reduce IT Costs by Rationalizing Your Application Portfolio by Informatica Corporation August 2009 - (Free Research) Read this presentation transcript of the webcast "Reduce IT Costs by Rationalizing Your Application Portfolio" to learn the best practices of application retirement and how to effectively retire legacy applications and reduce IT costs while still having the ability to simply and efficiently access the retired data. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software November 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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