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Astea Alliance - Service Lifecycle Management by Astea International Inc.
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
Agile Software Lifecycle Management on Demand by Rally Software Development Corp.
From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper.
Tactical Management of Agile Development: Achieving Competitive Advantage by Rally Software Development Corp.
August 2008 - (Free Research) This white paper is an invaluable Agile development overview full of techniques, best practices and educational materials. Created specifically for people involved in Software Release Planning, Project Management, and Defining Features.
ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
Taking Control of Software Licensing by BDNA
April 2008 - (Free Research) Software licensing is full of complexity and factors outside your control. Having accurate information is the best strategy for managing vendors, negotiating with them, and avoiding vendor audits. This paper offers insight to enter conversation…
A Project Manager's Survival Guide to Going Agile by Rally Software Development Corp.
August 2008 - (Free Research) This paper focuses on re-defining the job of project manager to better fit the self-managed team environment, one of the core Agile principles. Special emphasis is placed on the shift to servant leadership, with its focus on facilitation and collaboration.
Client LifeCycle demo by FrontRange Solutions Inc
July 2008 - (Free Research) Enteo’s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management.
ExtraView Enterprise by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
SOA and BPM - Practical Approaches to Effective Implementation by Cognizant Technology Solutions.
November 2008 - (Free Research) This webcast describes Business Process Management (BPM) and Service Oriented
Architectures (SOA) and explores the relationship between them in creating business agility. Together they also create scalability accommodating future business needs.
Mastering the Iteration: The Heartbeat of Agile Development by Rally Software Development Corp.
August 2008 - (Free Research) This white paper is an excerpt from the book “Scaling Software Agility: Best Practices for Large Enterprises”, and describes the basic iteration pattern and the activities that a team engages in to create tested, value-delivered code in a short time box.
Enterprise Engineer Transmittals Demo by McLaren Software
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January 2008 - (Free Research) Enterprise Engineer (EE) Transmittals provides best practice functionality for the controlled distribution of documents to internal and external parties. EE Transmittals facilitates controlled collaboration and aids in the review/approval process, allowing you to track distributed documents and consolidate feedback.
Assuring Asset Documentation Integrity by McLaren Software
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January 2008 - (Free Research) Owner-operators are under pressure to extract greater value from assets while reducing operational and capital expenditure. This paper discusses best practices for assuring the integrity of asset documentation. This means that beyond making asset documentation readily available, you must also guarantee that it is accurate, relevant and compliant.
ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
Leveraging Agent and Agentless Technology for Effective Operations Management by Mercury
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April 2007 - (Free Research) In this paper, Enterprise Management Associates examines the benefits of using agent-based and agentless technologies to monitor infrastructure performance and availability. EMA believes that a combination of both approaches can help companies leverage the efficiencies of agentless solutions and maximize the gains of appropriately placed agents.
ExtraView Bug Tracker by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
Best Practices for Managing Software Intellectual Property by Black Duck
July 2008 - (Free Research) This paper describes the approaches for managing intellectual property during component-based software development, detailing the seven best practices an organization should adhere by to facilitate the successful management of software IP.
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