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Your search for keyword: IT Services And Support Management Tools returned 536 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Business Intelligence Solutions | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Technology ROI Tools | Enterprise Systems Management | Decision Support Systems | Operational BI | Virtualization | Service Oriented Architecture (SOA) | Network Management

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Integrated Infrastructure and Performance Management for Virtualized Environments by CA

April 01, 2009 - (Free Research) Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.

September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
(TRIAL SOFTWARE) GO TO

Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives by IBM

January 15, 2009 - (Free Research) This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding the Business Benefits of an Open Source SOA Platform by JBoss, a Division of Red Hat

June 02, 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IPControl - automated IP Address Management & DNS/DHCP server configuration by BT Diamond IP

IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Getting Control of Electronic Discovery by FTI Technology

December 01, 2008 - (Free Research) This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

McAfee Buyer's Guide to Data Protection by McAfee, Inc.

July 01, 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc.

May 14, 2009 - (Free Research) Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Economics of Embedded Development, Testing, Deployment and Support by IBM

December 30, 2008 - (Free Research) This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company

September 01, 2009 - (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Endpoint Security: Visible Coverage in a Single, Scalable Platform by Trend Micro, Inc.

January 06, 2009 - (Free Research) Read this brief data sheet to learn how Trend Micro's Endpoint Security Platform delivers pervasive visibility and control, speeds time to protection, and increases management efficiency.
(DATA SHEET) VIEW ABSTRACT | GO TO

Migrate from a Proprietary Server Architecture? - Open Systems Provide Way to Exit Money Pit by Dell, Inc. and Intel

May 27, 2009 - (Free Research) In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Reduce the Pain of ERP Upgrades with Better Planning by SAP America Inc

June 2007 - (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESET Smart Security 4 Trial by ESET

September 2009 - (Free Research) Combining powerful management tools, ease of use for end users, and state-of-the-art proactive threat detection, ESET Smart Security is the most effective way to protect your business' valuable data assets while improving your compliance posture. Enjoy a FREE Trial of this fully integrated security solution.
(DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Numara Track It! - Change Management Webinar by Numara Software

June 2009 - (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc.

October 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Storage Virtualization with the HP StorageWorks by Hewlett-Packard Company

September 2009 - (Free Research) The most powerful application of virtualization today is at the storage system level. With the HP StorageWorks Enterprise Virtual Array and HP StorageWorks SAN Virtualization Services platform, organizations can take advantage of the many benefits of virtualization with a solution designed specifically for open systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding Data Governance ROI: A Compliance Perspective by DataFlux Corporation

July 2009 - (Free Research) This paper discusses the role of data governance programs in supporting compliance efforts, and presents an ROI formula you can use in those circumstances where it's important to quantify the value of data governance efforts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Creating a Strategic Finance Function by SAP America Inc

January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BMC SQL Performance for DB2: A Review of the Potential Return on Investment by BMC Software, Inc

November 2009 - (Free Research) The ever present demand to maximise the value delivered by business-critical applications requires that we optimise the use of all the resources that execute and manage them. BMC Software is one of the major vendors offering such support and has a highly regarded set of solutions collectively called BMC SQL Performance for DB2.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESET NOD32 Antivirus 4 Trial by ESET

November 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use internet security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Six Mistakes Companies are Making Today and How You Can Avoid Them by SAP America Inc

September 2009 - (Free Research) This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datasheet: QuickStart for the Sybase Analytic Appliance by Sybase, Inc.

August 2008 - (Free Research) As the use of tactical and data mart solutions expands toward strategic and enterprise data warehouse use, Analytic Appliances offer customers a lower total cost of ownership, reduced maintenance and high performance to address business analytics on growing data volumes.
(DATA SHEET) VIEW ABSTRACT | GO TO

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