IT Portfolio Management | Project Management Solutions | Change and Configuration Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Application Lifecycle Management(ALM) | Portfolio and Investment Management | Requirements Management | Enterprise Systems Management | Business Process Management (BPM) | Service Oriented Architecture (SOA) | Technology ROI Tools

Research

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ITIL Version 3 and the IT Service Catalog by newScale (E-mail this company) April 28, 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A New Approach to IT Governance - IT Portfolio Management Positions the CIO as a Powerful Business Partner by Primavera Systems Inc. February 2008 - (Free Research) Learn how the IT Governance process described in this informative whitepaper can transform the CIO's role and the role IT plays in the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aligning IT and Business with Demand Management (On-Demand Webinar) by SERENA Software, Inc June 2008 - (Free Research) Join us and learn about Demand Management (DM), a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Aligning IT and Business with Demand Management by SERENA Software, Inc June 2008 - (Free Research) Demand Management (DM) is a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Mariner On Demand 2008 by SERENA Software, Inc March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities. (DEMO) VIEW ABSTRACT | GO TO DEMO

ITIL, the IT Service Catalog, and Service Level Management by newScale (E-mail this company) April 2008 - (Free Research) This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM) — both key components to ITIL success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Client LifeCycle demo by FrontRange Solutions Inc July 2008 - (Free Research) Enteo’s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management. (DEMO) VIEW ABSTRACT | GO TO DEMO

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Get Ready for Markets in Financial Instruments Directive (MiFID): Implications of Level 2 by ILOG Inc April 2008 - (Free Research) This white paper details the benefits associated with Business Rule Management Systems (BRMS) and highlights the business and technological impact of the Markets in Financial Instruments Directive (MiFID). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Value for You - and Your Boss, Building a Business Case for Project Portfolio Management by SERENA Software, Inc March 2008 - (Free Research) Join Harvey Levine, well-known author and PMI Fellow, for a free webinar that will provide you with the facts, figures and strategic thinking you need to garner enthusiastic support for PPM throughout your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CA White Paper: Getting Started with a Project Management Office (PMO) by CA. March 2008 - (Free Research) This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA. March 2008 - (Free Research) In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. This white paper discusses tips and techniques for setting up effective, iteractive benchmarking and project rollout. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for IT Project and Portfolio Management by CA. August 2008 - (Free Research) With its in-depth guidance and independent third-party vendor evaluations, the Magic Quadrant report can assist you in implementing an effective PPM solution within your own organization. (WHITE PAPER) GO TO WHITE PAPER

Getting Executive Buy-in: Optimally Align IT with Business Objectives - and Deliver by Primavera Systems Inc. February 2008 - (Free Research) Learn how Project Portfolio Management delivers 360 degree insight for IT Organizations, helping align IT with business objectives to achieve success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project and Portfolio Management eBook by CA. August 2008 - (Free Research) To better understand how to take your organization to the next level of PPM maturity, view this eBook, Project and Portfolio Management Maturity Model to obtain a higher level of Project and Portfolio Management performance. (E-LEARNING TUTORIAL) GO TO E-LEARNING TUTORIAL

ITIL essentials for the midmarket by iETSolutions July 2008 - (Free Research) This expert podcast looks at how midmarket firms can start down the ITIL 3.0 path. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Creating a Project Management Office (PMO) by SERENA Software, Inc March 2008 - (Free Research) Originally created to ensure good project management practices throughout an organization, the Project Management Office (PMO) has been expanded to a more strategic role and is widely viewed as the answer to better decisions, information, and execution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Construction and Distribution Divisions Successfully Managed with One Solution by Microsoft Dynamics. June 2008 - (Free Research) See how one company centralized the business processes of formerly disconnected construction and distribution divisions, helping to enhance customer service quality. (CASE STUDY) GO TO CASE STUDY

Podcast - How to Produce an Actionable IT Service Catalog by newScale (E-mail this company) April 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is a critical element to ensure success in ITIL or any process-based IT transformation initiative. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How to Produce an Actionable IT Service Catalog by newScale (E-mail this company) April 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is a critical element to ensure success in ITIL or any process-based IT transformation initiative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PPM Maturity Assessment Tool by CA. August 2008 - (Free Research) Evaluate and compare your organization’s PPM maturity against its peers with this fast, informative, and confidential tool. Results are based on survey responses from senior-level PPM practitioners. (E-LEARNING TUTORIAL) GO TO E-LEARNING TUTORIAL

Podcast: Turbo boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence by Hewlett-Packard Company April 2008 - (Free Research) This podcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ROI Case Study: "Deployment of QlikView at Heidelberger Druckmaschinen AG" by QlikTech Inc. August 2008 - (Free Research) Learn about a BI interface that helps gather information easily and quickly, which supports funded decision-making and allows managers to deal directly with data rather than having to rely on standard analyses. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

From Business Need to Business Mashup in Three Simple Steps by SERENA Software, Inc June 2008 - (Free Research) Serena Business Mashups make it simple to coordinate the activities of different people and systems, in three simple steps you can go from business idea to Business Mashup. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering SOA Solutions: Service Lifecycle Management. by IBM. August 2008 - (Free Research) IBM has identified five key aspects of SOA service lifecycle management, each of which crosscuts the entire SOA lifecycle. In this whitepaper learn how they bridge multiple technologies and environments, and highlight crucial elements of a successful SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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